Heathrow Airport passengers left fuming by baggage delays – up to 24 hours | Travel News | Travel

They then followed up with: “We apologise to customers who are facing disruption as a result of storms in the UK and across Europe this week. Please rest assured we’ll do everything we can to help.” 

As for anyone experiencing issues with the online forms, they asked customers to contact them directly. 

The tweet read: “Our teams at Heathrow at working hard to reunite all our customers with their bags, and sorting through the bags you refer to. Can you send us a DM with your baggage reference claim so we can look into it for you please?” 

Heathrow Airport also got involved and tweeted: “Hi there, we’re aware that there have been delays with baggage this evening. Baggage handlers are working hard to get bags delivered to passengers as soon as possible. Your airline may be able to provide an update in the meantime.”