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“At a time when the cost of living is soaring for many households, more needs to be done to make people aware of the deals that are available to those customers who struggle the most.”
Mr Doku continued: “Social tariffs are an important way for financially vulnerable households to get a decent service at a lower cost, and providers like BT, Virgin Media, Community Fibre, Hyperoptic and others are all doing their bit to help out.
“Providers are also incentivised to offer these types of tariffs, as Openreach has offered to waive the connection fees providers are faced with, should they opt to connect vulnerable households to their network.”
Openreach is the UK broadband network which many providers operate on, so social tariffs are structurally supported within the country’s wider broadband infrastructure.