Santander issue warning as pensioner loses over £800 in ‘highly believable’ scam | Personal Finance | Finance

The victim, who asked not to be named, told how she was asked to download an app on her phone that allowed her scammer to gain access to all sorts of confidential information.

Santander warn there has been a rise phone call and email scams pretending to be from banks or other financial bodies, advising people that their accounts have been compromised. This is often called a safe account scam.

The calls request an immediate transfer of funds into an account the scammer provides.

The bank cites remote access scams as a form of social engineering, when fraudsters use legitimate apps in a bid to appear more genuine.