Tenants fear that they may not receive £400 Government energy bills support | Personal Finance | Finance

“It just seems another version of ‘You were forgotten’”

John Gallagher, principal solicitor at Shelter, told the programme that tenants should seek clarity from their landlords about how the £400 will be applied to their bill.

He said: “I think in all cases, tenants should ask their landlords for a breakdown of the charges they’ve been asked to pay, and for details of how the landlord has credited or applied the energy grant to reduce those charges.

“We’re urging the Government to bring forward clear guidance on landlords, as to how they manage the grant, if they control their tenants’ contracts.

“Guidance isn’t mandatory but at least tenants can refer to that if there is any problem and if for any reason they have to account for the fact that they haven’t paid a certain part of the charges that the landlord has asked them to pay.”