CES 2023 has been great for AMD, as they have just announced their Ryzen 7000 series mobile processors, along with a range of other intriguing propositions. However, they have also been facing issues with their RX 7000 GPU series for some time now, with many people reporting overheating issues with the AMD Radeon RX 7900 XTX.
— AMD (@AMD) January 5, 2023
The issue had become so prevalent, that many people reported the temperatures reaching around 110 Celsius, which definitely is a cause for concern. According to a report by Hardwareluxx (via PCGamer), AMD has finally acknowledged the issue and has provided a statement explaining what could causing the problem. Check it out below:
“We are working to determine the root cause of the unexpected performance limitation of the AMD Radeon RX 7900 XTX graphics cards. Based on our observations so far, we believe the issue is related to the thermal solution used in the AMD reference design and with a limited number of cards sold. We are working to resolve this issue for the affected cards. Customers experiencing this unexpected limitation should contact AMD Support”
What they mean by the statement is that the thermal tech they have been using to provide cooling to their GPUs has a flaw within them. Only a limited number of chips that have been sold are affected by this problem.
According to a YouTube video by der8auer EN, it seems that some issue in the vapour chamber for the chips is causing all the overheating. However, AMD has not provided any specifics about it, and they have just stated that the thermal solutions they have used is causing the issue. In the end, what matters is that they have acknowledged the issue and are working towards doing right by the customers.