conversational commerce: How Conversational Commerce is Changing Customer Experiences (ET Catalyse: Unicorn Diaries – Ep. 2) – The Economic Times Video
On Episode 2 of Unicorn Diaries, presented by ET Catalyse, we speak to the very influential mind behind one of the leading Unicorns in the space of Conversational Commerce. Beerud Sheth, Co-Founder & CEO of Gupshup, joins us to talk about their history, evolution and their journey to becoming a leading Billion-Dollar Enterprise. We also get to understand how and why conversational commerce is the next step in the transformation of customer experiences. ET Catalyse provides a platform for in-depth conversations and associations with some of the most notable names in advertising, marketing, technology, and digital media.
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