HfS Research’s data shows that
won a $3.2 billion deal from Daimler and a $1.5 billion deal from Vanguard. bagged a $1.5 billion deal from US retail and wholesale pharmacy major Walgreens Boots Alliance (WBA), and more recently a $2.3 billion deal from US consumer research firm Nielsen. won a $700 million contract from German wholesaler Metro.
Phil Fersht, CEO of HfS Research, said consolidation deals are usually contract renewals where services are consolidated under a smaller number of providers. Many customers are moving away from a long tail of service providers to sharpen service offerings and accountability, besides trusting IT partners who can take out dollars from the run-the-business side, and pour the cost savings to new digital initiatives.
Mega deals are often margin dilutive initially, but Indian IT firms have cost optimisation and operational levers to make it margin accretive over the long tenure of the deal.
TCS is said to have recently further consolidated its business in MetLife, winning a larger pie from other IT players, including some part of the business from Cognizant. When TOI contacted Cognizant, it said, “MetLife continues to be a valued, long-standing Cognizant client.”
TCS CEO Rajesh Gopinathan in the June quarter commentary said it had won two $400 million deals in the quarter and both the deals resulted from a massive consolidation exercise. Both deals have a very strong transformation component, and an equally strong optimisation component. The latter is feeding the investment required for the former, Gopinathan told TOI in a recent interview.
TCS’s Walgreens deal is spread over ten years. The company is implementing a new IT operating model that will enable the US retailer to accelerate its digitisation programme. Wipro’s five-year Metro deal was CEO Thierry Delaporte’s largest, and analysts believe it has the potential to go up to $1 billion.
