Single mum in tears after boss gives her £180,000 for a flat and £10k pay rise | Personal Finance | Finance
Viewers of Channel 4’s Undercover Boss USA saw the president of the family sporting goods shop reward Angel, an associate customer service assistant, for being so resilient and positive despite her personal situation. Angel is a single mother of three who was living in homeless shelter at the time.
After working with Angel for just a day, Mr Modell was “blown away”.
He appreciated the fact that she understood the importance of customer service and did all she could to help people on the shop floor.
Undercover Boss USA shows the journey of bosses who go in disguise among their own staff to see where their firm is excelling and where it needs improvement.
After revealing himself to her as CEO of the company, he wanted to help her and her family as she told him about their “really rough time”.
He said: “Your talent level and the way you care about the company is amazing. You’re the kind of leaders we want.
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“That’s why I’m promoting you to assistant manager.
“We’re giving you a $14,000 raise [around £10,000].”
Angel burst into tears and said: “What? I don’t believe this. Are you serious?”
Angel explained to Mr Modell how her past has been “really rough”.
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“I want you to move out of there immediately. Tonight.
“So, I have on me a cheque for $250,000 (around £185,000).”
Overwhelmed with gratitude, Angel dropped to the floor.
“Oh my gosh thank you,” she said.
Undercover Boss USA is available to watch on ALL 4.
