Some Pixel users receive update for Android 12 instead of 13

By Krishna Rao On Aug 17, 2022

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Yesterday, Google stunned Pixel users by releasing the stable version of Android 13. The latest Android build wasn’t expected to arrive until October or September at the earliest. But not every Pixel user who was due to receive Android 13 received the latest version of the operating system. For some reason, Google ended up sending some Pixel users an update to Android 12 instead of Android 13.

On Twitter, one user named Ed Holloway-George (@Sp4ghettiCode) wrote, “Refreshed the ‘System Update’ dialog on my Pixel 6 sporadically for an hour… only to get an available update for Android 12 which the device is already on.” That tweet mirrored some of the posts made on Reddit including this one from u/wildwoodchild who posted that “Does anyone else have the problem that the update that’s supposed to be to Android 13 actually says it’s gonna update to Android 12, despite it being the current version of the phone?”

The same Redditor also wrote “Glad to know that I’m not the only one with this error. Not glad to know that Google would be so sloppy with something like this.” He included a screenshot for those who like to say “Picture or else it didn’t happen.” Another Redditor noted that he installed the update anyway, and it did turn out to be Android 12. Perhaps the funniest comment about the situation came from Reddit user TNT102495 who said, “Maybe we’ll get Android 13 when 14 comes out.”

Redditor receives update for Android 12 instead of Android 13

Others swear that they originally received the Android 13 update only to find that by the time they were ready to download and install the update, it was Android 12 that was loaded instead. Some say that after installing Android 12 even though it was already on their phone, the Android 13 update then surfaced.

To see which version of Android your Pixel is running, go to Settings > About phone and scroll down to the Android version heading. The number you see directly under the heading is the version of Android you are running. Most of the Pixels involved in this faux pas are Pixel 6 models with others having this issue using the Pixel 4a and Pixel 5a models.

We also want to reiterate something important that we stressed yesterday and want to repeat. If you are a member of the Android 13 beta program and want to return to the stable releases without having to wipe your phone, you have a limited time to do so. But you must have Android 13 installed on your device before opting out of the beta program. Otherwise, you can remain in the beta program with the Quarterly Pixel Feature Drop beta starting next month. Or, you can opt out and have your phone wiped.

If you have Android 13 installed on your Pixel and want out of the beta program without losing all of your data, go to the Android Beta Program website. Tap the box that says “View your eligible devices.” You will be removed from the beta program leaving it up to you whether to rejoin for the QPR beta starting in September.

It seems like a strange issue for Google, but for those who have dealt with the bugs that marred the Pixel 6 series, this may not be surprising.

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