British Gas Energy Support Funds: Are you eligible and how to apply | Personal Finance | Finance

Once obtained, customers can log in and complete the form however, the above must be ready to upload – specifically the proof of income – to successfully apply.

British Gas also encourages people to contact their local Money Advice Agency for help before applying for a grant. According to the BG website, if they get advice, it will boost the chances of a successful grant application.

Individuals and Families Fund

This Fund is open to British Gas and non-British Gas customers and again, offers support for an energy debt between £250 and £1500.

The debt must apply to their primary residence and must be an active energy account.

Who is eligible?

While this Fund is said to be available to anyone, it’s designed to help people who can’t access energy debt help from their own providers.

A statement on its website reads: “The following suppliers Eon, Eon Next, EDF, Scottish Power, and Octopus all have their own funds to support their customers only, so if you are a customer of one of these companies please apply to them directly.”

Applicants must also live in England, Scotland or Wales, and would have not received a grant from the British Gas Energy Trust within the last 2 years.

They must also be seeking the grant to clear an outstanding debt on a current or open gas, electricity or dual fuel energy account in the person’s name or be a member of that household, the energy account must relate to your main residence.

Like the British Gas Support Fund, applicants for this Fund must also be facing fuel poverty, and have received help from a money advice agency.