BT broadband customers must make an urgent change before this date


There’s some very bad news for millions of BT broadband users with the Internet Service Provider (ISP) confirming a record price rise is coming soon. In fact, some users of this popular service will see their bills going up by over 14 percent which is one of the biggest hikes ever. That huge increase will see customers who currently pay £60 per month seeing their yearly bill go up by over £100. Ouch!

 With the cost of living crisis already hurting wallets, this rise couldn’t have come at a worse time for homes already struggling to pay their bills.

Luckily, there is something you can do about this impending change and that’s shop around.

It might sound like a pain, but switching suppliers is now relatively easy with most ISPs doing all the heavy lifting for you. Almost all providers offer massive incentives for new customers and you may find switching gets you faster speeds at a lower price.

Another top tip is to look and see if any smaller ISPs have recently launched in your area. Many of these fledgeling firms are offering some incredible deals which are pretty tough to beat.

For example, Community Fibre – which serves large parts of London – have speedy 150Mbps internet access for just £20 per month and Hyperoptic – which has connections across the UK – has ludicrous 500Mbps speeds for just £27.

If you’re not lucky enough to have one of these ISPs in your street then don’t panic as there are still ways to slash prices.

Virgin Media has a half-price deal on its 300Mbps plan which now costs just £15 for the first three months and Sky is offering access from £23 per month. Three Mobile is also offering its 5G internet access for half the usual price – that means you’ll pay just £10 per month.

If you are claiming Universal Credit, then it’s also worth checking out so-called Social Tariffs as these can be a lot cheaper than standard packages.

In fact, some prices start from under £13 per month and many ISPs don’t tie you into long-term contracts.

If you want to stay with BT then it’s also a good idea to give them a call and see what offers are available.

You might find you can get a small discount for sticking with the firm which will then offset the price increase.

It is also worth noting that other ISPs are also likely to announce price hikes in March so make sure you get the best price now as the lower things are today, the smaller the jump when the increase is added.


BT 10.5% CPI + 3.9% = 14.4%

EE 10.5% CPI + 3.9% = 14.4%

Plusnet 10.5% CPI + 3.9% = 14.4%

Vodafone 10.5% CPI + 3.9% = 14.4%

TalkTalk 10.5% CPI + 3.7% = 14.2%

Shell Energy 10.5% CPI + 3% = 13.5%

Speaking about the upcoming changes, Nick Lane, MD Customer Services, BT Consumer said: “For those customers who will be affected by the price change it’s important to put our price change in context. Telecommunications as a sector provides incredible value for money when you think that our customers are using as much as 50 per cent more data every single year. In fact, customers in the UK are some of the highest data users in Europe. At the same time, the cost of their combined fixed and mobile services are among the lowest in the region.

“We are also a small proportion of household spend every month – recent research says this is around 3.8%. And, with everything else on the rise, that small proportion is in fact decreasing: the average household spend on telecoms services has fallen by 19% compared with what it was five years ago.”



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