Millions of Firefox users are facing issues with the Firefox add-ons which are temporarily disabled because a Mozilla certificate expired. After the expiration of this critical certificate, Millions of Firefox users are neither able to use extensions nor they are able to update or reinstall the extensions.
This certificate expired on May 4th at 12 am UTC after which the browser automatically disabled all the extensions. Although this issue doesn’t impact all Firefox users, but it impacted enough users to raise a massive number of complaints on forums and social media like Twitter, Reddit, and many more.
The worst thing is that we still don’t know when this issue will be fixed from the developer end as the company didn’t bound a fixed time for this bug to be fixed. Looking over to this bug, TechnoCodex reported to the Firefox and for which the company formally acknowledged the issue in an email.
“We’re sorry that there is currently an issue where existing and new add-ons are failing to run or be installed on Firefox,” a Mozilla spokesperson said. “We know what the issue is and are working hard to restore add-on functionality to Firefox as soon as possible. We’ll continue to provide updates via our Twitter channels. Please bear with us while we get the problem fixed,” the browser maker said.
So sorry for the issue we’re having with add-ons right now!
We’re working hard to fix it and will keep you updated.
— Firefox 🔥 (@firefox) May 4, 2019
This issue is not only being faced on the latest Firefox versions but also, many users are facing the same problem on the older version of Firefox. Many users are trying to fix this issue by themselves but, most of them fail to fix this. However, some of them find a temporary solution for this issue to be fixed. One has to turn the system clocks before May 4, 12:00 am UTC to run all the extensions normally. However, changing the system clock to the past time may cause some errors in the local apps which are time-dependent.
The team is currently testing a fix for this issue.
In the meantime, signing of new extensions is disabled until the fix is in place.
— Mozilla Add-ons (@mozamo) May 4, 2019
At the time of writing this article, this issue still persists to the Firefox browser. However, the company is working hard to fix this as soon as they can. So, we have to wait a bit more to get everything runs well.
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