Honda brand dinged by dealers in NADA survey for scant product availability

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While NADA provided the winter survey’s top 10 finishers to Automotive News, an association spokeswoman declined to comment on the process or results. Results of the 2022 summer survey are being presented to automakers now and will likely be ready to share publicly in late fall, the spokeswoman said.

According to Honda spokeswoman Jessica Fini, low product availability is the primary reason for the brand’s slide from the top five. Supply shortages and logistical challenges have left inventory at record lows with dealerships experiencing “incredibly high turn rates,” Fini said.

Bill Feinstein, president of Planet Honda in Tilton, N.H., and general manager of Planet Honda in Union, N.J., as well as chairman emeritus of the Honda National Dealer Advisory Board, agreed.

“The big issue is product availability,” Feinstein told Automotive News. “Honda dealers are used to having a much higher level of throughput than other dealers.”

While Honda is typically among the industry’s top two brands on throughput, or annual new-vehicle sales per dealership, “that’s obviously been impacted by product availability,” he said.

Honda slipped from second to third in the most recent ranking of annual throughput by the Automotive News Research & Data Center.

Though Honda officials said the brand would embrace a lower-inventory environment and that maintaining a 30-day supply is optimal, Honda has been dogged by one of the lowest supply levels among brands. At the end of August, Honda’s days’ supply of vehicles was stuck in the single digits.

“There’s been some belief that Honda may have been more adversely impacted and slower to recover than some other [manufacturers],” Feinstein said. “We’ve all felt the pressure from the Koreans, who clearly have not had the same supply chain impacts that we’ve had.”

Hyundai Motor Group, which includes the Hyundai, Kia and Genesis brands, is showing signs of recovery. Hyundai and Kia capped five months of sales declines with double-digit gains in August. Randy Parker, CEO of Hyundai Motor America, said inventory is improving and he expects factory output to increase 30 to 35 percent in the second half of the year, which will help rebuild dealership stockpiles. Genesis set an August record with 5,102 vehicles sold on continued strong demand for crossovers.

Feinstein said he considers Honda’s shrinking market share to be a concern. “That’s disconcerting to retailers, because at the end of the day we’re all competitive and we’d like to win,” he said.

Honda is working to meet the challenges within its control, Fini said, including “trying to provide better visibility on what we are able to produce.”

While Feinstein called Honda’s communication forthright, he said transparency could be a reason the brand is taking heat from dealers. But transparency is better than painting a rosier picture, he added.

“A lot of these problems are not within Honda’s control. It only takes one, two or three suppliers to have a problem take out our production line,” Feinstein said. He noted that Honda’s China supply chain has been problematic as that region has undergone so many pandemic-related lockdowns.

NADA’s summer attitude survey could yield similar results for Honda.

“I know Honda has taken steps to diversify its supply chain and use alternative vendors, but that’s not something that gets solved in a matter of days, weeks or even months,” Feinstein said. “While I believe they’re making the right long-term decisions, I can’t say it gives us a whole lot of short-term relief.”

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