HSBC explains simple way to give your money ‘extra protection’ | Personal Finance | Finance
Keeping money safe from scammers is a constant concern for millions of Britons. HSBC has urged its customers to use the protections available to them and reduce the risk of being a victim of fraud.
The video stated that Voice ID helped to identify around 7,000 fraudulent calls last year.
It explained: “If someone who isn’t you calls us to access your account, your voice acts like a password to block them.”
More detail on the system can be found on the HSBC website.
HSBC states: “Fraudsters and hackers may be able to steal or guess your security number, but they can’t replicate your voice.
They can simply:
- Call 08000 852 380
- Verify their identity using their telephone security number
- Create a voiceprint by saying “My voice is my password” up to five times
- Use their voice to access their account through telephone banking
They will then no longer need a password. They can simply say: “My voice is my password” to access telephone banking.
HSBC Voice ID is available to UK customers over the age of 18 who are registered for phone banking.
