Universal credit, pip and esa changes – DWP introduces new virtual system | Personal Finance | Finance
A recent DWP National Statistics report disclosed that the total number of benefit claimants increased rapidly during the first year of the COVID-19 pandemic, rising from 20.5 million in February 2020 to 23 million in February 2021.
With more claims to process, the DWP is attempting to assess more people virtually and has signed a two-year contract with a video provider costing £3.95million.
It should make life easier for benefit claimants as it will mean that claims or changes are processed quicker.
Although a date for its initial introduction hasn’t been confirmed, the systems will be used for Universal Credit, PIP and ESA interviews and assessments.
READ MORE: HSBC online banking down – customers unable to access cash
Related Posts
Denial of responsibility! TechnoCodex is an automatic aggregator of the all world’s media. In each content, the hyperlink to the primary source is specified. All trademarks belong to their rightful owners, all materials to their authors. If you are the owner of the content and do not want us to publish your materials, please contact us by email – [email protected]. The content will be deleted within 24 hours.
